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New sections on the guiding principles of itil and the four dimensions of service management. On 28 february 2019 axelos launched the itil 4 foundation certification level. T certification and best practice frameworks offered by axelos. The itil 4 foundation qualification is a prerequisite for the itil 4. Print or reproduce it unless it is for your own personal use. The itil courses offered on this page are offered by propoint solutions, inc. Acceptance is usually preceded by evaluation or testing and is often required before proceeding to the next stage of a project or process.
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